If you have any questions regarding this policy please contact Suzi Grant: firstname.lastname@example.org or use our contact page.
The data we collect
We may collect, use, store and transfer different kinds of personal data as outlined below:
Identity Data - first and last name
Contact Data - the data we use to contact you including your billing address, delivery address, email address and telephone number.
Technical data - details about the device you use to access our website: IP address, browser type and versions.
Usage Data - information about how you use our website including browsing patterns and information such as how long you might spend on one of our webpages.
Marketing and Communications Data - your preferences in how you receive marketing from us.
How your data is collected
Your data is collected in a number of ways:
When you purchase a product through our website
When you request marketing material to be sent to you
When you enter a competition
How we use your personal data
We will only use your personal data as the law allows us to and we will not harvest or sell your data. We will use your data in these circumstances:
When we need to perform the contract we have entered into with you.
Where we need to comply with a legal or regulatory obligation.
When you have opted in to our mailing list
We limit access to your personal data to employees, agents, and other third parties on a strictly need to know basis. They will only process your personal data in accordance with our instructions and they are subject to a duty of confidentiality.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.
You have the right to request access to your personal data.
We use Google Analytics to track user behaviour on our website. This does not capture any personal information about the individual but monitors how the site is used, e.g. time spent, most viewed pages etc.
Web server log information
Email Mailing List & Marketing Messages
We operate an email mailing list program via Mailchimp, used to inform subscribers about our products and services. Users can subscribe through an online automated process where they have given their explicit permission.
Subscribers can unsubscribe at any time through Mailchimp, or if not available, you can email Suzi at email@example.com
External Website Links & Third Parties
Sharing of your information with third parties
We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf.
Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods from us.
If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that a fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.